If you have received a gift from BARONS that you would like to exchange for a different size, color, model, or product, it's easy to do via our return portal.

Here's how:

1. Click on “Start Return” in the return portal
2. Click on “Returning a gift?”
3. Enter the order number and the gift giver's email address or phone number
4. Fill in your own details
5. Complete your return for a gift card

You will then receive a gift card via email for our webshop, which you can use to order the item you want instead. 

Start return here →

You can return and exchange items for free at our store in Pilestræde. However, if you want a direct exchange, the item you wish to exchange for must be in stock at the store. You can check the stock status under the specific item on the website.

It is NOT possible to return items purchased in the store via our online return portal.

You are always welcome to contact our customer service by email: hello@baronsofficial.com via our chat icon if you have questions about returns or exchanges.

We are available Mon-Fri from 9 AM to 4 PM.